Trustbee System User Manual

System Introduction

The Trustbee system is a data security system developed by Sensors Data to protect customer account and password information. The core users of the Trustbee system are customers. When Sensors Data employees need to access customer Sensors Data applications with account and password/one-time password, the customer submits the required information to the Trustbee system. Sensors Data employees can then access the necessary information through internal control processes to provide assistance to customers while ensuring the security of customer account and password data.

The Trustbee system has three main functions:

• Login
• Enter login authorization information
• Account logs

Detailed System Functions

Login

1. Login address https://support.sensorsdata.cn/login

2. Supports both mobile phone number and email login methods; it is recommended to use the mobile phone number login method first; if the customer does not have a domestic mobile phone number, they can use the email login method

3. Before login, the customer needs to provide the mobile phone number or email address to the Sensors Data service staff for registration in BPM; otherwise, they will not be able to log in

4. When logging in, it is necessary to enter the verification code: for the mobile phone number login method, the verification code will be received through SMS; for the email login method, the verification code will be received by email

5. The relevant agreements must be checked

Note: Mobile phone numbers and email addresses cannot be bound together. When the same person logs in using different mobile phone numbers and email addresses, they will be treated as two different users

Add login authorization information

There are three types of authorization information:

Add temporary account information

1、First select "Authorization Information > > Temporary Account "menu;

2、Click the "Add Temporary Account" button

3、Enter the information in the new drawer that appears:

①The environment name needs to be selected from the current customer's environment. Only one can be selected at the same time

②Login address: Enter the login address of the environment

③Sensors system account, need to fill in the login account

④Password, you need to fill in the password corresponding to the account, the default is desensitized display, you can click the small eye to display in plain text

⑤Administrator role or not, you need to select whether the account belongs to the administrator role

⑥Authorization start time. The default time is the current time and can be adjusted

⑦Authorization end time, default is 24 hours after start time, can be adjusted

⑧Remark, can add some notes, optional

⑨After filling in all the information, click the submit button to complete the entry of information

4. After submitting the information, the system will display a "Added successfully" prompt, and the corresponding data will appear in the list

Add VPN

1. Select the "Authorization Information> VPN" menu;

2. Click the "Add VPN" button

3. Enter the information in the pop-up drawer:

①Environment name, need to select which environment the VPN is suitable for:

• If it is applicable to all environments under the customer, select "All Environments". Note: "All Environments" also includes environments added later
• If it is applicable to some environments, select "Specified Environments":
  • Step 1: Select "Specified Environments"
  • Step 2: Click the selection box
  • Step 3: From the dropdown list, select the applicable environments, multiple selections are available

②Login address, need to fill in the login address of the VPN

Variety of VPN accounts that need to be filled in with the corresponding VPN account information

Password, need to fill in the password corresponding to the VPN account number. By default, it is displayed as sensitive information and can be shown in plaintext by clicking the eye icon

Authorization Start Time, default is the current time and can be adjusted

Authorization End Time, default is 24 hours after the start time and can be adjusted

Remarks, optional field for adding additional information

After completing all the above information, click the submit button to complete the data entry

4. After submitting the information, the system will display a "Successful Addition" prompt and the corresponding data will appear in the list

Add One-time Password

1. First, select the menu "Authorization Information> One-time Password"

2. Click the "Add One-time Password" button

3. In the appeared drawer, enter the information for the one-time password. There are two ways to add:

• One is the QR code method. Select the "QR Code" option, then click "Upload QR Code" to upload the QR code. After uploading, click "Next"
• The other is the token method. Select the "Token" option, then enter the token in the input box and click "Next"

4. In the second step, the entered two-dimensional code or token will be analyzed, and the resolved content will be displayed, and remarks can be added here; Then click the "Submit" button to complete the information entry

5. After submitting the information, the system will display a "Success" message and the corresponding data will appear in the list.

Check account logs

①Navigate to the "Account Logs" menu to access the account log list

②The logs of the current login account can be viewed here, including:

• Operation time
• Operation records:
  • Login to the system
  • Add/modify/delete authorization information

③Support searching by time and operation records