User Look-up Overview
User Look-up: It can accurately search for a specific target user or a list of users that fit certain behavioral characteristics.
Common Analysis Scenarios
Scenario 1: Customer service or other roles need to locate a specific user account and further analyze the user's attributes or behavioral sequences.
Scenario 2: Product or operation teams need to view the user lists of multiple segments at the same time, analyze the common attributes of users, or view their behavioral sequences.
Applicable Roles
| Permission Point/Role | System Role | Custom Role | |||
|---|---|---|---|---|---|
| Using User Look-up | Administrator | Analyst | Developer | General User | Custom Role Name |
| Default Enabled | Default Enabled | Default Enabled | Default Disabled | Custom Configuration | |
Brief Introduction to User Look-up Interface
Click on "User Look-up" under the Analysis module in the navigation bar or on the left sidebar to enter the User Look-up page.
Choose the way to search for users
There are two search methods: ID search and condition search.
ID search:
ID search is used to accurately search for users based on user attributes, such as user id, account ID, phone number, etc.
Example: If you want to find the target user A by phone number, you can use "ID search". Select "phone number" as the preceding query condition in the user attribute selection box, and then enter the phone number in the input box. After entering, click "Search" to initiate the query.
Condition search:
Locate the corresponding user list by selecting "belong to" or "does not belong to" a user segment.
You can use:
A. already created user group.
B: Temporary Groups, which share data with temporary groups in "Metric Analysis".
- Temporary groups are created in real time during the analysis process through rules set based on attributes, tags, and behavioral sequences, without the need to create them in the "User Group" module in advance.
- Temporary groups can be used for multiple analyses and will be recalculated based on the group rules each time.
- Up to 20 temporary groups can be stored, and management operations such as deletion and editing are supported.
For example, if you want to query the user list of the "Completed A Funnel Conversion" group, you can use the "Condition Search"，and select "Completed A Funnel Conversion" in the pop-up drawer as "belong to" this group, and then click "Query" to initiate the query.
query results
The results of the above two search methods are displayed in the form of a user list.
Save to Group:
Supports saving the queried user list as a new segment, which can be used for in-depth behavioral analysis in other parts of the platform.
Column Settings
Column Settings: Allows customizing the user information displayed in the user list based on individual focus on business priorities.
Refresh:
Quickly reload newly imported user information under the current query conditions.
Download:
Export the user list under the current conditions in excel format for data processing.